Operational Assessment & Reset
Evaluate the operation, identify gaps and build a prioritized roadmap for stronger daily execution.
Discuss your operation →Hospitality operations consulting
Stronger Systems.
Better Operations.
Measurable Results.
S.M. Lewis Consulting LLC helps restaurants and hospitality businesses strengthen operations, control costs, develop leaders, improve compliance and build systems that perform consistently.
30+ years hospitality leadershipFOH + BOH expertisePractical systems built for execution
01OperationsSystems that hold under pressure
02ProfitabilityLabor, COGS & productivity controls
03LeadershipManagers equipped to execute
04ComplianceFood safety & responsible service
05Guest ExperienceConsistency guests can feel
What we strengthen
Operational security comes from systems—not heroics.
We help operators move from reactive management to disciplined, repeatable execution across the business.
Labor & Productivity
Align scheduling, staffing, accountability and labor deployment with actual business demand.
Improve labor controls →Cost & Profitability Controls
Strengthen COGS, inventory, waste, purchasing, menu performance and management visibility.
Protect the margin →Leadership & Management Systems
Create clear expectations, manager routines, communication standards, training and accountability.
Build stronger leaders →Bar & Beverage Operations
Improve controls, service standards, volume execution, inventory discipline and responsible service.
Strengthen bar operations →Openings & Operational Transitions
Support new openings, leadership transitions and operational resets with structure from day one.
Plan the transition →From reaction to control
Build an operation that does not depend on one person holding everything together.
Strong hospitality businesses create visibility, repeatability and accountability. We help put those operating disciplines in place so managers know what to watch, teams know what good looks like and ownership can see whether standards are being met.
✓ Daily operating routines✓ Manager flight plans✓ Labor controls✓ COGS & inventory discipline✓ Training systems✓ Guest recovery standards✓ Opening & closing controls✓ KPI visibility
Training & compliance
Training that protects the business and strengthens the team.
FS
Food Safety / ServSafe
Instructor and proctor services with practical food-safety training designed for real hospitality operations.
RA
Responsible Alcohol Service
Responsible-service education that helps teams recognize risk, serve responsibly and protect guests and the operation.
MT
Manager & Team Development
Leadership, service, operational standards and role-specific training that translates directly to the floor.
OS
On-Site & Flexible Delivery
Training options structured around your operation, team size, schedule and business needs.
Built from operations, not theory
Decades of hospitality experience across both sides of the house.
S.M. Lewis Consulting brings hands-on leadership experience spanning culinary operations, front-of-house service, food & beverage leadership, high-volume venues, labor management, training, financial controls and multi-department execution.
30+Years in hospitality
FOH + BOHFull-operation perspective
SystemsDesigned for real execution
Who we serve
Hospitality businesses that need stronger operating discipline.
Independent RestaurantsRestaurant GroupsBars & NightlifeHotels & ResortsEvent VenuesSeasonal OperationsNew OpeningsOperational Turnarounds
The goal is control
Know what is happening in your operation—and what to do next.
Let's talk operations
Where is your business losing consistency, control or profit?
Tell us what is happening. We will start with the operation—not a generic package.